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Privacy Policy

Effective date: 13 February 2024

CaskCap is trading style of London Cask Co Ltd (“us”, “we”, or “our”) operates the https://www.caskcap.com/ website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.caskcap.com/terms-conditions.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types Of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

Marketing

We process your data for marketing-related purposes, incl. sending you emails, newsletters, doing demos and webinars, tailoring our communication with you to accommodate your areas of interests and focus and sending you relevant product and service promotion and offers. 

Here is the data we process:

  • Your contact details such as name, email, title and telephone/mobile number
  • Purchase history, interest areas and use of our digital services,
  • What newsletters you signed up for, when you asked to receive email marketing, when you asked to receive more information, 
  • When you gave consent
  • What you have participated in, signed up for etc.  

We don’t process any sensitive data. 

You are able to remove your consent and any time by contacting us via the contact details below:

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Use Of Data

CaskCap uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

CaskCap will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

CaskCap may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of CaskCap
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your rights

You have a number of rights under data protection law which may be exercised in certain circumstances. These are:

  • Right to be informed about how and why we are processing your personal information - You have a right to receive clear and easy to understand information on what personal information we have, why and who we share it with 
  • Right of access to personal information relating to you - You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you, you may make a data subject access request (DSAR).
  • Right to request rectification of inaccurate or incomplete personal information - If your personal information is inaccurate or incomplete, you can request that it is corrected.
  • Right to request erasure of your personal information - You can ask for your information to be deleted or removed if there is not a compelling reason for CaskCap to continue to have it.
  • Right to restrict processing of your personal information - You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information – but only to ensure we don’t use it in the future for those reasons you have restricted.
  • Right to data portability - You can ask for a copy of your personal information for your own purposes to use across different services. In certain circumstances, you may move, copy or transfer the personal information we hold to another company in a safe and secure way. For example, if you were moving your pension to another pension provider.
  • Right to object to processing of your personal information - You can object to CaskCap processing your personal information where: it’s based on our legitimate interests.
  • Right to not be subject to automated decision making including profiling - We do not undertake any automated decision making in relation to your personal data.

More information can be found on your rights here https://ico.org.uk/for-the-public

If you want to talk to us about any of your individual rights, please contact us at the details below.

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Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics is a web analytics service. Read the Privacy Policy for Google Analytics here: https://bit.ly/3nbrCSL

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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Changes to our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

What you can do if you are unhappy with how we have dealt with your Data. 

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We will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy, please let us know immediately and we will do our utmost to make things right. Please contact us via the details below.

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While we hope that we can resolve any complaints for you, you do have the option to complain to the ICO (whether or not you have exhausted our complaints procedure).

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Their contact details are:

Website: https://ico.org.uk

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Postal address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

Telephone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

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Contact Us

If you have any questions about this Privacy Policy, please contact our webmaster:

By email: admin@caskcap.com

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Disclaimer

CaskCap is a trading style of London Cask Co Ltd (Company Number - 13327177).

You must beCaskCap are not tax experts or financial advisers. If you need further clarification or advice on cask whiskey purchasing please contact your financial adviserand tax specialist.
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CaskCap is not a regulated entity and Cask Whiskey Investments are unregulated in the UK, therefore, any investment in Cask Whiskey is not subject toFinancial Conduct Authority (FCA), Financial Ombudsman Service (FOS) or Financial Services Compensation Scheme (FSCS) protection.

1. CaskCap are not tax experts. If you need further clarification or advice on cask whiskey purchase please contact your tax specialist or accountant.

2. We are not financial advisers, and the information in our brochure and on our website is purely to inform you about the nature of the whiskey industry so that you can make an informed decision should you choose to purchase a cask. We recommend you to speak to your financial adviser in the first instance.

3. The value of cask whiskey can go up as well as down. If you wish to speak to someone regarding the cask buying process or any points raised in this guide or our website, please don’t hesitate to contact us.

4. Past and current performance does not imply that future trends will follow the same or similar pattern. Projections stated may not be achieved. This is  an unregulated product and therefore investing in this asset does not afford the same protection as regulated products, any investment is, therefore, speculative.

5. If you wish to sample or bottle your cask. Please be aware duty and VAT will be due before the whiskey has been bottled and the finished goods are removed  from the HMRC or The Revenue licence warehouse. This remains the responsibility of the cask owner.

6. It is advisable to perform regular health checks on your cask every 3 years. Cask services are chargeable to the client, these include, regauging, samples  and photographs.

7. Certain fees may apply – Please speak to one of our consultants to find out more.

8. Casks of whiskey are subject to the "Angel's Share" which is normal evaporation under warehouse conditions. Expected annual loss of strength and volume is 2%.